Digital Solution for Kids Hospice to process help requests

Belarusian Children's Hospice is a public charity organization that provides medical, psychological, social and spiritual assistance to children and young adults with oncological and mental illness and to their families. This is the only organization in Belarus that provides palliative care. You can help the hospice by making charitabledonations and becoming a volunteer.

Today, more than 400 patients are in the care of the hospice. Specialists are caring for them through all disease stages – even when residents are at home, in any region of Belarus.

The challenge

The Hospice has a large number of residents, qualified specialists and various programs. Its activities were lacking digital assistance – processing and coordination of all patient requests was done manually by personal calls, which led to many problems. For instance, requests weren’t always shared between staff in a timely manner, leading to regular delays. Another example is when two hospice specialists take the same request, leaving another request pending for a week. It was clear the hospice needed a digital solution that would help to process requests on time, optimize the schedule and facilitate their work with young adults and children. Knowing that EPAM supports social projects, hospice representatives turned to our company for help.

EPAM volunteers developed a first concept that fully met the hospice’s expectations. But when the team start working closely with the young adults whom the hospice is helping, they found a deeper problem. Patients suffer from a lack of communication and daily support due to the remoteness, specific diseases and life difficulties that they face. They needed a community – a safe place where they could share their experiences and ideas and get answers to questions. Thus, the vision of the future platform gained new ideas and priorities.

Big growing challenge

Now the project is ready for development, and the team is looking for volunteers (frontend and backend engineers) who want to implement the existing ideas and make a difference for young people in Belarus.

  • Created a design prototype for the current scope – what we can do now and a vision for improvements after the MVP

  • Tested with the hospice community members and young adults

  • Defined functional requirements for the future platform

Now the project is ready for development, and the team is looking for volunteers (frontend and backend engineers) who want to implement the existing ideas and make a difference for young people in Belarus.

We hope that the platform will be launched soon to reach young people and facilitate development of the community. Then, we plan to scale and implement the digital platform for other public organizations that work with young people and children. We are ready to share the solution after the launch, so please reach out to us if you know an organization or a case where you think this app would be useful.

Many thanks to the EPAM volunteers for their willingness to help, dedication and thoughtful approach on this remarkable initiative.

Meet and greet the volunteer team: Tatsiana Khiliutka, Marina Volodskikh, Volha Yurkova, Aleksandra Maier.